Delivery Policy


Klang Valley

5-10 Working Days Courier Shipping

For orders within Klang Valley, we provide a courier service with an estimated delivery time of 5-10 working days. Working days are defined as Monday to Friday, excluding public holidays.

FUJIFILM A4 Paper

Delivery of FUJIFILM A4 Paper is limited to the Klang Valley area exclusively.

Outstations - West & East Malaysia

West Malaysia (Peninsular Malaysia)

For ready stock items shipped to West Malaysia, please expect 5-10 working days. Working days are defined as Monday to Friday, excluding public holidays.

East Malaysia (Sarawak, Sabah, Labuan)

Regrettably, we are unable to ship to East Malaysia (Sabah and Sarawak) at the moment. We apologize for any inconvenience this may cause.

Backorder

At least 10 Working Days

For all backorder items, please expect at least 10 working days to deliver to your doorsteps. Working days are defined as Monday to Friday, excluding public holidays.

Note:

Courier Services

For deliveries to areas outside of Klang Valley, we collaborate with third-party couriers. You will receive a shipping confirmation email that includes a consignment note and live tracking information. Please note that tracking status may not be updated or may experience slight delays as most couriers update their tracking status on the next processing day.

Ensuring an On-Time Delivery

To guarantee prompt delivery, kindly furnish precise and comprehensive delivery details, including the recipient's name and contact numbers. If the delivery is destined for a workplace, kindly include the business name. Throughout the ordering process, you have the option to designate an alternative delivery address, such as your workplace or a friend's location.

Delivery

Kindly note that delivery timeframes and charges are subject to variation based on the availability of the ordered items and your location. Deliveries beyond the Klang Valley metro area may incur additional time. Please be advised that we neither accept orders from nor deliver to addresses outside Malaysia, hence it is imperative to ensure the completeness and accuracy of your delivery address.

In the event that no one is available at your address to accept the delivery, we retain the right to deem the delivery rejected. Consequently, the order will be held at our fulfillment center for self-collection.